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FTP Link and FAQs:
Many of our clients choose to use printer FTPs to allow MarketPlace Direct quick and easy access to their files. Accessing an FTP to a client may bring up many questions. Below, we seek to answer the most common questions we receive to make FTP file printing easier on our customers.
Guest FTP:
The address of our guest FTP site is: Guest Login
If you wish to use the guest FTP account, one will be supplied to you by the IT department.
We will set up a password-protected FTP site just for you to use IT Department or contact us by phone (412) 771-6650 X 115 Lynette Wilder.
FTP FAQs:
Forgot Password?
If you have forgotten your Login or Password, please contact us or by phone (412) 771-6650 x 115 Lynette Wilder.
What is a FTP?
FTP (File Transfer Protocol) is one of the simplest ways to exchange files over the Internet. Whether you know it or not, you most likely use FTP all the time
The most common use for FTP is to download files from the Internet. Many of our clients utilize FTP file printing because it’s easy for them to upload files to us and very secure. The ability to transfer files back-and-forth makes FTP essential for anyone creating a Web page, amateurs and professionals alike.
When downloading a file from the Internet you're actually transferring the file to your computer from another computer over the Internet You may not know where the computer is that the file is coming from but you most likely know it's URL or Internet address. Being printers having FTP access is essential to providing timely results for our clients
What FTP program does MarketPlace Direct recommend?
For Macintosh computers, we recommend CyberDuck.
For Windows computers, we recommend FileZilla
Although we recommend these two software packages, we are fully compatible with all FTP software and will accept connections with any software that complies to the FTP standard.
Although FTP client software is not required to upload files, it makes the task easier than using Internet Explorer. The instructions for using Internet Explorer to upload your file(s) is as follows:
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Type the address of our ftp server into the address bar: Guest Login
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You will see an error message titled “Internet Explorer cannot display the web page” – this is because you are not trying to view a web page, you are trying to view an FTP site.
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From Internet Explorer’s View menu, choose Open FTP Site in Windows Explorer. – note that this is using Windows Explorer and not Internet Explorer.
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At this point a window will open, and an error titled “FTP Folder Error”, telling you that guest login is disabled. This is normal – you have not yet given the server your information.
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Answer OK to this error, and it will go away.
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Now you will have the Windows Explorer window open – from the File menu, choose Login as…, and enter your username and password in the fields provided for them.
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You will then have a window open, which you can drag your files in to, and they will transfer to our server. If you have logged in using the ftpuser account, you will not see any files listed there, as this is a drop box account only. You will only see a file that’s called WARNING: Permission Denied. This is normal.
Should I compress my files before uploading?
Yes. We highly recommend compressing files before any FTP transfer. Compression not only reduces the total size, thus allowing for quicker transfer, but also provides a virtual wrapper around your files which protects them from possible corruption.
Where can I upload my job?
The address of our guest FTP site is: Guest Login
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